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  1. Mo. Abdullah

    IP Office : No Audio with Avaya Communicator Softphone using VPN client connection

    Hi everyone. I am dealing with a customer who has some internal ACCS agents working internally from the company and some agents working remotely using a VPN connection. he has IPO Server Edition R 11.1.2.4.0, using the Avaya Communicator app as a softphone. The issue is that there is no audio...
  2. Mo. Abdullah

    Call Recording Advice

    I have a question in Avaya VM pro configuration. is there any way to configure the call recording advice for outgoing calls only ? appreciate your help.
  3. Mo. Abdullah

    changing the display number of the caller

    Hi Guys, I have IP office 500v2 connected with a another IPO via SIP trunk. there is a short code in each IPO to dial extensions between the 2 IPOs. i want when a user dial another user from IPO 1 to IPO 2 the display number of the caller ID appear with the short code of IPO 2 to make easy for...
  4. Mo. Abdullah

    Voicemail Pro

    I have 2 voicemail pro IVR trees, when the caller call the analog lines for the first time, then he should be routed to the first IVR tree ( old IVR ) and when he call the analog lines for the second time, then he should be routed to the second IVR tree ( new IVR ), and when he call for any...
  5. Mo. Abdullah

    IPO TLS Blacklisting

    How can I disable or remove the TLS backlisted IPs on IPO system status ? I tried to remove them but they return to appear again !

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