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  • Users: NetEngBB
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  1. NetEngBB

    Forward unconditional not working with external calls through VMPro

    Good day, I have an IP500 V2 system 11.1.2.2.0, with a UC Module V2 11.1.2.2.0 running VMPro. When users are not going to be in office, they enable Unconditional Forwarding for All Calls, on their extensions to their mobile phones. External calls are processed by Voicemail Pro. These incoming...
  2. NetEngBB

    Blind transfer not working

    I have an IP Office 500 V2 A, v11.1.0 Users say they were previously able to perform blind transfers, now the calls are just put on hold. The only option is do an attended transfer where the second party must answer and then press transfer again to complete. If I'm not mistaken transfer on...
  3. NetEngBB

    Avaya UCM V2 Voicemail Pro 11.1.2.2.0 build 8, voicemail to email stopped working

    Good day, I had Voicemail to email setup and working on a UCM V2 v11.1.2.2.0 build 20. The users received 1 email then this feature stopped working. The SMTP settings are correct and the 'Test Connection' is successful. Also the account used is a working account and emails can be sent from it...
  4. NetEngBB

    Avaya UC Module v11.1 on IP Office 11.1 issue saving/backup configuration

    Good day, Has anyone experienced the following issue? I have configured the CallFlow on a UC module v11.1, saved and made it live. However when I try to save, export or backup the configuration the resulting files do not have any of the changes I made; I confirmed this by opening the config...
  5. NetEngBB

    Avaya UC Module v11.1 on IP Office 11.1 issue saving/backup configuration

    Good day, Has anyone experienced the following issue? I have configured the CallFlow on a UC module v11.1, saved and made it live. However when I try to save, export or backup the configuration the result files does not have any of the changes I made. I would like some advice on what is the most...

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