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I'm getting CO errors when dialing because 9 is being added to only toll free calls to the CO and so digits sent for example are: 918005551212 The the CO rejects the call. If I go to the block with my test set and dial the call goes thru. All other calls go out just fine.

Does anyone have a recommendation for a UPS like APC or Schneider that can carry a load for about 8 hours for an Avaya IP office 8 extension modules phone system and let's say six or seven PCs for a run time of about 8 hours. I'm looking for something that's rack mounted that has multiple...

I was curious to see if anyone else runs into this issue when using for example the yellow cable cutters for a cable to remove the jacket? I've noticed that sometimes the copper cable gets nicked when I use the adjustable cable cutter to pull the jacket off. New paragraph this is led to...

Is there an industry standard to differentiate the jacket colors for different types of ethernet network cabling? I had wanted to start sticking to a standard. For example with category 5e I always used blue and I noticed most people were using blue but now there's category 6, 6a, 7 etc and...

Is there a way to find out what port a 9611g is using on a large Poe switch? The DS 9508 are linked to specific ports so it's easy to troubleshoot I wasn't sure if there is an identification for the actual Port used for a IP phone

I've often wondered why the size of the 9611g screen in color is smaller than a 9608 which is monochrome and larger. I would think that they would offer either monochrome DS or color IP but keep the screen size and font size the same. often times I find I have to really abbreviate words that...

Does anyone use the Avaya cell phone app? If so how do your users like it? Is it dependable? Better than just Twinning?

What's the best practices for calculating Network channels for each IPO control unit site?

I usually CLEAR a 9611 to get it to upload a change in a 46xxx file. Is there a way to force all handset to upload a new 46xxx file all at once? I tried rebooting then power cycling the POE switch but that does not work.

Is it possible to monitor the SMTP transmission produced by voice mailpro for voicemail to email? I know how to do it with embedded but I don't believe it's showing the SMTP for voicemail pro

Does anyone have a method for crimping and RJ45 onto an ultra thin or flat cat5e or cat6 Network patch cable? I've tried but I can't seem to get the cable pairs lined up enough to crimp them.

I've always been able to use the CRAFT or CLEAR passwords when booting up a 9611 but I've got a few 9611g handsets that every time I enter either one of those passwords it just goes into a rebooting cycle. Is there any method for defaulting or resetting the password for the 9611g?

Did anyone have any feedback or reviews, user experience with the android Avaya cell phone app.?

Is there an adjustment in the 46xx settings that will allow me to have the ringer volume adjust to a specific setting which is usually lower than when the system has been rebooted on a 9508? I've noticed that after a reboot the volume levels all go back to a loud default which is driving...

I'm trying to set up a button for a user so they can easily log into their group voice mailbox without first having to press star 17 then entering the group mailbox number then. I tried using a series of dial features, for delay to send the DTMF for example DIAL *17,, 7100,1234 That's one...

If it possible to auto insert a DTMF account code after a 10 digit number is fished being dialed by the user? This would be the same code for every single call dialed local or long distance ,for example 9+1+212+555+1212 ( auto dialed 12345# ) )

Curious question is there any way to adjust the timer for the manager it's shutting off after 5 minutes and I was hoping to adjust it for maybe 30 minutes so I don't have to keep resigning on

I've always ordered the pris for the Avaya IP office with the local telephone company for example Cox and of course the service is very reliable because it's a pri.. The one problem is Cox for example will put in a partial PRI but nothing less than 12 channels. Is there any type of a PRI over...

Does anyone know if: Avaya IP Phone Single Port PoE Injector SPPOE-1A (700500725) will it power a 9508 and a BM12? I've used the larger Avaya POE brick model in the past

Does anyone have a recommendation for remote and over the phone technical support service for Avaya IP office?