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When I receive calls on my analog device, my display shows the number cut off. The image below is of my device's display, extension 398 called me, but only 98 appeared. It only happens with analog phones, SIP or J series phones show the extension number...

I call the number, it goes to IVR, option 5 goes to an extension and from it I want to divert to an external number, but it doesn't work, it just doesn't work through IVR. It gives this WARNING message on the monitor, but the options mentioned are disabled. 0a3f0bcc02019f61 2.33660769.1 31405...

A call arrives through E1, goes to the URA, option 5 sends to a group with two extensions that has a 15-second fallback to another group,this fallback sometimes works and sometimes it doesn't. When it works, the other group has another fallback that sends to another group or extension, this...

When I'm on a call and someone else calls me, the call I was already on is automatically dropped. I already looked in the settings and didn't find anything, it happens on several J169 IP Phone devices... I was told that I need to change a configuration on IP OFFICE, but I don't use IP OFFICE...

When I'm on a call and someone else calls me, the call I was already on is automatically dropped. I already looked in the settings and didn't find anything, it happens on several J169 IP Phone devices...