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Send originating CLID when transferring to external number
We are having an issue where when we transfer calls to an external number, it will send the CLID of the station that is transferring the call, rather than to callers CLID that is being transferred. Is there a way to modify this? Avaya has been giving us the run around on this issue. We currently...- Nij2006
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- Replies: 6
- Forum: Avaya: CM/Aura (Definity)
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Combine duplicates in CMS
I am trying to edit a copy of report monthly. Original report is under historical>splity/skill>report monthly. We have recently added a location into our PBX to help with remote users. However with the hybrid users if they do half work at home and half work in the office it shows data for them...- Nij2006
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
