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  1. IC1SS - Avaya

    VDN Reporting - Concurrent Calls

    System Manager 8.1.2.0 - CMS Supervisor 18.0 - Infortel Select Version 10.0 We are working on implementing an IVR by Nuance and they are asking for peak concurrent calls for our main menu. We have several VDNs pointing to the same Vector. I am looking for a way to get a report that has this...
  2. IC1SS - Avaya

    VDN Reporting - Concurrent Calls

    System Manager 8.1.2.0 - CMS Supervisor 18.0 - Infortel Select Version 10.0 We are working on implementing an IVR by Nuance and they are asking for peak concurrent calls for our main menu. We have several VDNs pointing to the same Vector. I am looking for a way to get a report that has this...

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