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How can I delete files from opt/vmpro/Accounts/ through a Windows machine? This is something that used to work for us on 11.0.4.7 as smb share, but it stopped once we upgraded to 11.0.4.8 We're pulling voicemails/wav files out of the Accounts folder after mounting that location on a Windows...

We currently have two IP500v2 units (v11.0.x) that are connected via SCN along with VMPro on a Windows 2012 server. The end goal is to retire one of the IP500v2 units (currently the primary) at Location A and move all its users/extensions/call routes to a App Server/Server Edition (at v11.0.) at...

I am trying to figure out how to add a greeting before a call times out to voicemail. During active hours, when a call comes in it should ring for 60 seconds, upon no answer it goes to voicemail, but plays a message saying "we're sorry all agents are busy" and then goes to voicemail which says...

My knowledge of IPO is limited, we currently have IPO server edition v11.1.2.2.0. I know on a physical v500 box, we could connect using the 46xxsettings.txt as a web address, but from what I've read, that file is not on the server edition. So, how would we connect Workplace to IPO Server edition?

We're on IP Office v11.0.4.1.0 and for the last few hours have been unable to route calls to our modules on Voicemail Pro. As a workaround, I have calls going to hunt groups. So far, I have restarted voicemail pro service, confirmed the voicemail password in...

Hello all, Having trouble calling 911 over our AT&T SIP connection. Currently, I have 911 and 933 entries in ARS as Though when dialing, I get waiting for line each time. Other calls works, but having trouble with emergency calls. Any thoughts?