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Hey guys, Trying to deploy AADS myself as a semi-beginner and having trouble getting past the part where you connect it to Active Directory. I don't know anything about AD - we have another administrator for that. I'm trying to work with her to get a "Secure LDAP Trusted Certificate" that...

Hey guys! Just wondering if there's a way for me to enable IP Softphone for everyone at the same time. We have 2,000~ employees so I'd hate to do it one by one! Bonus question: can I make it the default for new extensions? Thank you!!! Avaya Aura 8.1.3 here!

Hey guys, using Communication Manager, System Manager, and most everything on our Avaya system version 8.1.3. A user complained that an Algo 8028 started ringing the other day and won't stop. I go out there and unplug the door controller and that stopped the intercom/speaker part from ringing...

Avaya Aura v8.1.3 system. Avaya 9608 and 9641 phones. Is there a way to temporarily ignore calls? For instance, a button on the phone that will enable DND for 15 minutes. We have an 'Ignore' softkey on our phones but that just mutes the currently ringing call. I researched through the official...

Hello! CM 8.1.3.1 here using a mix of 9608's and 9621/41's. My question is in regards to the softkey/button order on the phones. So basically I don't understand the logic it uses to display stuff, especially on the main phone screen. What I really want to do is have a couple of Team buttons...

Hey guys, CM 8.1.3.1 here. Normally I edit the ####_96xxdata.txt file and have the user manual restore the backup file. However, there's got to be a better way! Is there a way to have the user do it or even myself that doesn't require directly doing it on the phone or through a text file? I...

Hey everyone, Two questions: 1) Is there a way not to display the name on a bridged appearance line? Currently, people can see who each other are talking to and they don't want that. The closest I've come is in change system-parameters special-applications and option SA8928 - Display Names on...

Hello, We're on CM v8.1.3.1 using Avaya 9641GS phones that we just got in. All using h.323. I go to the settings on the phone and can pair my Samsung Galaxy Buds but when I click connect, it won't. It just says failure connecting. I've tried Buds+ and Buds Pro. I also tried the bluetooth...

Hey there, I recently became administrator of our Xima Chronicall system. A client would like a report. She gave me a list of extensions that she'd like to know the call totals for each extension individually. I thought this would be simple but looking through all the reports and attempting...

We're on an Avaya 8.1.3 system. I have about 4 users in different buildings complain that every once in a while, when a call comes in, instead of ringing the phone will make what sounds like coffee brewing. When they answer the call, they cannot hear anyone on the other side. The phones are...