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  • Users: ngstan
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  1. ngstan

    NEC SV9100-Outgoing caller ID name

    Trying to figure out if our NEC SV9100 has the ability to set the outgoing caller ID name. Is there somewhere in WebPro to do this or is it all dependent on the carrier? Right now we are showing up as 'potential spam' on some carriers or as an ex-employee's name. We would just like to have it...
  2. ngstan

    9100: Monitoring trunk lines

    Other than programming *01 trunk keys for each line in 15-07 (which I'm doing now), is there a way via software or web interface to monitor the lines? I'd like to see how many are in use and any other information that is available. Is that possible with the 9100 or does it require additional...
  3. ngstan

    9100: Call Monitoring

    I'm trying to figure out how to do call monitoring on the 9100. I've got 20-13-10 (Barge-in) checked. On the phone I'm testing with, I have 15-02-12 set to "No off-hook Ringing" which is the only way I know how to get a busy signal when someone is on the phone. I also had to uncheck 20-13-06...
  4. ngstan

    SV9100 - Outgoing caller ID showing User ID from 10-36

    Sometimes when users dial out, their caller ID comes across as the User ID from 10-36-00. (ECDSiP####) I haven't been able to replicate it by dialing from my line to my cell phone, but if the system calls me for an alert or voice mail I will see the ECDSiP####. One of our users said a customer...
  5. ngstan

    NEC SV9100 Auto Attendant after hours

    In 47-13, we have our auto attendant setup. #1 goes to an external call center that operates 8am-5pm. If someone calls and presses #1 after 5pm, it continues going to the call center but they get a 'sorry we're closed' message with no option to leave a message. Not very nice! Rather than try...
  6. ngstan

    SV9100 System log

    Is there a way to get the system log in the SV9100 to send to a syslog server? We often lose our SIP registration which requires us to do the uncheck/check box on 10-36. I'm usually not aware of this until one of our users has informed me that they can't dial out. It would be nice to be notified...
  7. ngstan

    NEC SV9100 DT820 Scroll button not working after move

    We recently moved our phone server from one office to another. It required a LAN IP address change and everything seems to be working fine. However, the scroll button on the phones no longer page through the function keys. I can't seem to find anything in the manual about this other than a brief...

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