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Hi Everyone, I've been dealing with a issue on the workplace app for iOS. I deployed a solution with an Ip Office Server Edition + Session Border Controller, and everything worked fine until around one or two weeks the users that have iOS stopped registering and have a certificate warning. The...

Hi, I've been testing a scenario with j129 phones over tls. The phones are provisioning themselves with the Root CA certificate over port 443. For some reason the certificate is being downloaded automatically but i thought i had to upload the certificate first to be able to use port 443 and...

Hi! I've been integrating a MS Teams solution from a client through an ASBCE to use the PSTN resources from an IP Office SE solution. The problem i'm having is the next one..When i create an "MS Teams Line" to connect with the ASBCE as the manual states, i cant get it to be on service. The...

Hi, I started noticing in 2 diferent clients the same behaviour in J179 and J139 phones. They suddenly lose all audio, no buttons audio when dialing, no dial tone, no call audio. You can operate the phone as usual and calls connect but theres no audio. The only way to get it back is a phone...

Hi everyone! I'm having an issue with Workplace for android. I was able to set custom settings in the 46xxspecials.txt file for the windows app. But for some reason the android app is not picking up those custom parameters, but is picking the rest of the config present in the 46xxsettings.txt...

Hi, I'm installing a new solution consisting in an ip office 500v2 with an app server. When trying to open the user portal with the ip office address it opens perfectly. But to see the recordings the manual says i have to open the user portal with the app server address... By using the same url...

Hi everyone. I've deployed a Server Edition solution with an expansion for the E1 digital trunks. Both systems point towards the main server Weblm to get their licenses. However, the expansion is missing the local licenses that are provided with the Pri Dual cards. I have 2 of them in the system...

Hi, i´m trying to set up SMTP alerts on Ip office Server edition with a gmail account. I'm using smtp.gmail.com on port 465 with authentication enabled and the credentials are properly loaded. When i initiate test alarms smtp service wakes up, but after establishing connection it closes...

Hi! I'm having a little trouble to get instant messaging to work through sbce. Through VPN and locally it works. But i can´t get it to work via sbce in the mobile app (android). I constantly get the "your messages may not be up to date" alarm. I've discarded certificate issues due to the fact...