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Hi, Has anyone who has installed version 9 had any issues? Going to give it a go. As SLJ said, "Hold on to your butts!"

Hello Friends, We are suddenly not getting audio when external calls are forwarded to an external number. This company has a few portable stations setup so if we dial a specific extension it forwards to a cell phone. It is working fine if we are onsite calling from an analog or PT device. But...

Hi, Re: CA Pro not starting on Windows 10 login I've checked the boxe(s) in options for startup but no joy. It's also not shown in the list of applications on the Startup tab in Task Manager. I'll probably just reinstall unless someone knows the trick. This machine was repurposed and I think...

Hi, Is there a way to import and export contacts from CA Pro? I didn't think so until I came upon a sample exported document from the old admin, business and private contacts. How did he do that? Any ideas are helpful! Thanks!

Hello friends, Could use some help with solving an issue with phones on different VLANs: internal calls do not work. Details: An NS700 was installed on the same VLAN/subnet as the phones, mostly KXNT553. Typical install. Been working OK for years. To support security initiatives we need to...

We have a setup where a NS700 is configured for two DNS servers but when then Preferred is offline it seems to not even try the Alternative DNS server. The DNS servers are Windows domain controllers and they have to do Windows updates, unfortunately. And when this happens and the Preferred DNS...

Hi, My mind must be stuck on the weekend because I've gone brain dead working on this NS700 today (Friday). I want to change a Portable station (currently set to forward to an outside line) to be a Wired Extension, specifically an analog line. My thinking is I want to first delete it from PBX...

Hello Friends, Previous admin said in the phone system there should be three groups setup by the installer team: 1) can dial anyone, 2) USA only, and 3) internal calls only. Where is the config for this in the NS700? Thanks for any pointers! -Bob

Hi, We are getting reports of dropped calls after they are transferred to someone outside of the office. An admin reports when they are on a call and transfer the call to someone outside the office, the call will drop after a few minutes. Usually the call originates as an outgoing call to a...

Hi, On ShoreTel/Mitel, we set DHCP options to identify the phone switch IP and the layer2 VLAN. Can either be done with Panasonic phones for a NS700? Thanks!

Hi, Is there any way to automatically refresh the CA Pro Business contact list from PBX? The only method provided was to right-click and update. And users never remember to do this! Thank you, -Bob

Hello Friends, I'm trying to understand how the VoIP/SIP(?) system is working on a NS700 and why when there is even a very brief interruption in service the NS700 must be restarted to place or receive outside calls. A restart of the NS700 is required if, seemingly no matter how brief, the...

Hi, Anyone here have any luck with SNMP, traps, etc? I'm having trouble just getting it to communicate with my SNMP collector. Setup seems pretty simple, it's just not working. Any advice appreciated!

Hi Friends, Anyone ever find the syslog helpful on the Panasonic KX-NS700? Since we already have a syslog server I'd like to have it log things like admin (Installer) logins and any alarms. I wouldn't mind if it logged when an IP phone goes offline and status goes to FAULT. Any and all info...

Solved: I got it. The manual for NS700 said to find the Manual registration option under Main, but it is really under Site PBX Configuration > Configuration > Slot > System Property > Site I forced deregistration on the three bad guys and then set "Full Automation option" for "IP Terminal...

Hi Friends, I'm trying to match users/extensions to MAC or IP addresses of PTs. On the NS700, is there a way to see which user or extension is on a specific IP or MAC? The goal here is to reverse engineer our patch panel/managed switch ports. Thanks in advance for any advice. Cheers, -Bob

Hi Friends, This should have been the very first question I asked: How does one download a backup copy of the config so I can load it back if I make a mistake? Does this system have this capability? Is there a way I can store a config copy in the system so I can revert to that config if...

Hello friends, Today's challenge is to assign the WAV files I uploaded to DISA Message to the auto attendant to replace existing custom recordings. Or do it some other way! I followed these instructions for uploading them to DISA Message section. Then I'm trying to follow these instructions...

Hello Friends, Can someone please tell me where to start to figure out why a KX-NS700 has a red status light on the front panel? Thank you, -Bob

Hi, We need incoming calls to match contacts in Communications Assistant Pro so they Pop-up with the persons name. I'd like an admin to enter the contacts into a central location which CA Pro will pull from automagically, i.e. admin would enter them in WMC. So far I've not found a way to make...