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Good day, I recently taken on a new client with an IPO that was relocated from one office to another location. They have added a sip trunk, the trunk has been configured and shows idle state in system status. However I am unable to make nor receive calls. On incoming calls I am getting an error...

Good day everyone, I am attempting to set up call forwarding on an extension of an employee who works out off office now. However when it is set up the call isn't being directed out to cell phone. I have tried using the forward unconditional button on the phone as well as setting it up using...

Good day, I am attempting to install an expansion module onto an IP Office control unit with release software 9.1. However the pbx is not recognizing the expansion module. The module was taken from another control unit with the same release 9.1 software. The license on the system has small site...

I have a sip trunk configured, however neither incoming nor outgoing calls are going through. When making outgoing calls the number is dialed nothing happens. The system status shows the extension selecting the ARS route but there is nothing after that. On incoming calls it just rings and...

Good day, I am attempting to connect dect phones to an IPO. However the dect base is not connecting to the IPO. I am using the provisioned installation method. Following the manual, I have reached where the system is asking for a SARI code. However I do am not seeing a code. Is it that this...