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  • Users: samboosak
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  1. samboosak

    IP500 V2 cabinet replacement

    Hi, We a flood in the server room, and are replacing all of the equipment. The existing IPO is still functioning and was not damaged as far as I can tell, but we are replacing it anyway. Can anyone advise were I can find the procedure for migrating? I have another IPO, but have not turned it on...
  2. samboosak

    Avaya J169 Open SIP

    I have an Avaya J169 model 700513634 Avaya SIP phone. I need to add it to a third party phone system. I see there's a different model J169 that's for use with Open SIP. Is there a setting on this model that I can change to allow it to be added?
  3. samboosak

    Hunt Group overflow

    I have a hunt group set to overflow to another hunt group. The group is overflowing even when agents are idle, and when it overflows, it's not ringing on any of extensions in the overflow group. The call sits in the queue for a few minutes, and the caller hangs up. I've looked at the monitor...

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