I've successfully set up the integrated CCR and greetings on my CICS 6.1. Attendant set is 221 which has the master phone connected to it (the one with the two line display). Line 1 and 2 set to appear only so as to not hear the lines ring before CCR answers.
When a call comes in on any line, I...
At my work we have a Nortel Norstar CICS system and we are trying to setup the integrated CCR answer. I can go to F**266344 then enter the scplus 727587 password then go to system programming > AA > CCR and I am able to select which lines CCR answers. I am able to set line 2 to be answered by...
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