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Tue Jun 25 11:28:07 2024 | RESSERVER | OCBServer | 0 | CDeviceInterface::DeviceThread() : Attempting to reconnect to device 1 | Tue Jun 25 11:28:07 2024 | RESSERVER | OCBServer | 0 | ERROR : CAccuViewDevice_RS232::OpenCOMPort() : Failed to open COMPort COM1 |

New Windows 10 build and new RES install. Database manager keeps giving errors and crashing. "Access violation at address 7613D059 in module 'combase.dll. Read of address FFF078EC" Windows 10 is on 22H2. Have windows updates disabled and only updates on system are. (KB5031988) (KB5037768)...

Anybody have KitchenApiIntegration.dll for Simphony

Getting "table entry not found" error when doing transfer check between revenue centers. enabled option bits 47- Transfer of checks between revenue centers. Also added other revenue centers for transfer in RVC Parameters.

res 3700 stuck on updating post status.

Installed OPI on RES 3700 with Native Driver. Does it require CaOPI setup too and separate tenders for Pay at Table? Anybody have a guide on how they set this up.

Simphony system is setup with OPI. When payment is made a short receipt is printing on the credit machine OPI log shows a section for ppcheckprintlines. What triggers this to print? <ppCheckPrintLines> <string>^^[pl1] </string>...

Hello, We have a RES 3700 system where any of the reports run manager or employee reports do not print from the workstations. Reporting only works using auto-sequence and reports. How do we troubleshoot this.

Hello Everyone, Have an issue with a check on RES 3700. Its a really large check where we need to promo all the items. It gives a "Transaction File Full" message. I have already set the "Maximum Detail Entries Per Check" value to the maximum value of 999. But still doesn't work. We are...

Having to reinstall RES on a new computer. Is this the process? - Install pre-requisites and RES on the computer. - Restore the DB from old computer to new computer Are there any other configuration or files that need to be moved from the old computer or does the DB get everything. How do we...

the Micros server service and autosequence service is missing. Use the command to create the service and start the server. sc create "MICROS 3700d Server" binpath= “D:\MICROS\Common\Bin\3700d.exe” But control panel says 3700d not running. Also, service disappears after restart.

One of the terminals workstation 6 has stopped loading and says can't connect to server. Below shows up in Micros log on server. RegGetValueJob returned error result [0x80004005] for key [SOFTWARE\MICROS\3700\PRINTAPI] on [SERVERDINING04] | Thu Sep 7 13:21:35 2023 | RESSERVER |...

Hello, Have an issues on RES 3700 where the Employee sales detail report is empty. End of night Auto sequence is running. But the employee totals are sometimes carried over for three days. This happened randomly for a week and then worked fine for few days. Happening again now. Any ideas on...

System is a Windows XP with RES 4.9. Not sure if we had a USB key and it was lost. Any way to find out? Currently system says it's not licensed in the Micros license manager. OPS terminals get messages saying grace period is expiring in few days. Is there any way to check how it was being...

Looking for any steps or manual available on creating a new Revenue center in Micros RES 3700.