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  • Users: Vince254
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  1. Vince254

    Unallocated (unassigned) number while making Outbound Calls

    Hi Team, I have been trying to call out via an E1 TRUNK,but I get a ring back tone, number not found. The Telco advises that I am not sending any number from my end.I have tried to hard code the number manually on ARS but I cant seem to get it right. I also have the number configured on...
  2. Vince254

    Call Transfer Issues

    Hi Team, A receptionist is unable to transfer a call when she receives a second call on her phone. Initially when servicing one call, the drop/transfer button are enabled but upon receiving another call, the buttons are inactive and she has to put the call on hold first. I have tried the...
  3. Vince254

    J139 Phones Acquiring Service

    Hi Team, I have been having the above issue .I have created the 46xxspecial.txt file, I have also made sure Avaya Environment is off and put The Reg Policy to Alternate but I can still get the phones to register. The SIP proxy list is not a full circle, what could I have missed? Attached is...

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