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Hi all, I was curious if there was a feature like the PCA (Personal Call Assistant) available in the Avaya Aura (Red) phone system. I somehow think that was an add on feature in the old Nortels but i'm not sure. perhaps it's called something else now? Thanks.

Hi All, I was curious if anyone had ever had a problem where all Avaya Aura endpoints would not get all 10 digits (i.e the area code + the 7 digits) our Aura pbx is connected to a CS1K trunk, which does get all 10 digits from the carrier. It has to be a simple configuration in communication...

Hi All, is there a way to configure an analog number to be able to dial out without having to dial 9 to get outside? We have an older fire panel dialer that cannot dial out directly, and it cannot be programmed any other way.

Hi all, Here is a print out of the cdp in question, but it keeps giving me an error of esn131, or Undefined steering code. The whole reason why I'm trying to remove it is because the extension cannot be called like other extensions can be. MEM AVAIL: (U/P): 46731835 USED U P: 5404891...

Hi All, our Hospital just got on board with Halo, which is supposed to be a super duper secure messaging platform, however, they are not a PBX. Their software only wants 10 digits to be able to dial users, even though we're using the spectralink 9540 phones, which works just fine on Avaya on...

Does anyone know how to use the bulk import Template for end points and users?E:\avaya bulk\new dg\NEW TEMPLATE

Hi, Is there a way using the ASA tool to duplicate a number (user and endpoint) together to many phone numbers, or can I add a CSV list of numbers to duplicate?

Hi, this is probably a simple question. I know that when a DN is MARP on a set or in use, or has a CDP/DSC/RLI assigned, it will not show up in the numbers available list. such as the following: REQ: REQ PRT TYPE: TYPE LUDN CUST 0 DN 1 CUSTOMER 00 - UNUSED DNS: 1593 1594...

Hi, I'm having this issue where I have a main number logged into two phones, but I want to also ring two extensions on these phones also. is there a solution for this in Avaya Aura 8.0? I'm using the Avya J100 179 phone, model is J179D02A, SW VERSION IS 4.0.1.0.11, BACKUP SW VERSION IS 3.0.0.1.6...

Hi all, I've included a sample of the programming. Should I be creating this in ld 11 instead of ld 20? What does UADN FORMED FROM UAPR IS:883369 mean? Sorry ,I figured this out- can't delete this post lol. Thanks. ----------------- PT0000 REQ: new TYPE: uext TN 156 0 2 0 DES 3369 CUST...

So I'm trying to add a 2050 soft phone to the cs1000. I installed the software, configured the s1 server, now it's saying "connect SVC", Node, and TN. I'm thinking it's supposed to setup with a virtual TN, so I found an unused TN (mostly 1120's and 1140's on the other ones). It forced me to...

Is it safe to adjust the FDN feature on a 3904 ACD phone without corrupting it? ex. ld 11, chg, easy, FDN xxxx? Instead of hunting to vmail, I want it to hunt to another DN.

I have an odd request to add external "work from home" users to our Help Desk on our CS1K ACD phones. Apparently our hospital has so many agents out with COVID, that it's causing problems. I searched this forum and found a few relative posts. I do not know what NCFW means, or how that feature...

Hi ,dumb question... How to I remove the NPA and NXX entries in ld 87? Can you use a nul command, or an x in front of the NPA and Nxx? ld 87 REQ prt CUST 0 FEAT cdp TYPE dsc DSC 5637 DSC 5637 FLEN 0 DSP LSC RLI 31 NPA 5637 << remove NXX 8195637 <<< remove

thread798-1731756 I just want to add a solution to this problem. I had the exact same problem. I went through a process of elimination, used LD 20, then looked up all the numbers on the phones, looked up their respective TN's, then sequentially one by one, disabled each port, then re-enabled...

Hi, So our previous telecom resource had created an announcement that just repeats over and over when called. It looks like she used a phantom, and I could probably copy the TN config to a new number I think, but I can't find the number as a mailbox in call pilot. Where would the announcement...

Hi all, So I'm still pretty new to the CS1K world. This phone system was dropped in my lap, and has been quite a learning curve. I'm thankful for everyone here. I have to move two 3904 digital phones to a new office. That shouldn't be a problem with the ld 20, and move command. My problem...

Hi, I'm pretty new to Northern Telecoms CS1K, was an analyst, and this responsibility was dropped into my lap. ATT Contract was cancelled, hard times in healthcare, go figure. [bigsmile]Wasn't shown much from ATT tech, just some very basic stuff. I'm grateful for forums like this, as the...