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Hey Guys, Have a customer with emG80, theyre wanting 4 different messages and being able to select them independently from a handset before they leave for the night. They have recorded said messages from the trans/pgm 0, 6, 002, and using messages 1-4, however when going through this process...

Hey Guys, As stated before, I am not overly familiar with the mitel platform. I have done the certification and passed so have access to the portal, but real world experience is lacking. As a result, I have gotten my hands on a 3300 cx ii, unfortunately, the Hard Drive that was in the system...

Hey Guys, Random one that has reared its ugly head for me to play with. Customer has SV9100, CP20, with DT800 IP phones. Randomly, on incoming calls, staff will answer, and at the start of the call they will hear a beep which can block the customers voice etc from being heard, so it is...

Hey Guys, Have had a customer request a change from 0000 (0 for trunk then 000) to be changed so they only need to dial 000 in case of emergency. (000 being for emergency calls in Australia) I have added 000 to the Emergency Code Table in PGM226, I have attempted to do Digit Conversion in...

Hey Guys, Not overly familiar with Mitel, have done the training but this is something a lil more niche. Does anyone know how to set a IP DECT Cordless to diagnostics mode so that we can complete an audit of the DECT system.

Hey Guys, Does anyone know how to change the flash rate of the DND Button when the handsets are in mode 3/4? I have checked PGM170, but cant nail down which option it is.

Hey Guys, I upgraded a SV8100 to SV9100 CP20 yesterday, and the system had a UM8000. I have followed the destructions given by NEC, and it appears the UM8000 is now having issues. Initially, the UM8000 wasn't allowing access, so using the Linux Command Interface, I restored to default so that I...

Hey Guys, Has anyone had any luck breaking into a OneAccess One425 and connecting it to a SIP Carrier other than Telstra in Australia? Trying to get customers away from the Big T, a lot have purchased this OneAccess Box, and I was wanting to see whether we could use its BRI Interfaces to...

Hey Guys, Unsure why I am having an issue with this one, could be I have been staring at it that long that I am going cross eyed. Customer wants to ring a pilot no. and get in touch with a group of people. I have setup Virtual Extensions 180, 190 in 11-04 Assigned this VE to function keys in...

Hey Guys and Gals, Migrated an NEC SV8100 to an SV9100 CP20 two days ago, and have been trying to work with NEC Support in Australia about this, but figured someone else may have come across this issue. Ever since Migration, none of the IP handsets that were connected to the 8100, are able to...

Hey Guys, Have a nursing home who is trying to follow the curve, and setup Spectralink 8440 handsets as SIP extensions off an NEC SV9100 phone system. I have no doubt I can get the SIP component working for these handsets, however I am having issues connecting the spectralink handsets to a WiFi...

Hey Guys, With the end of the T46S handsets, and the release of the T46U handsets, has anyone found somewhere you can download older firmware versions from? I cannot even locate the T46U on the Yealink portal yet, but it is in their documentation for API support, and seems the Yealink SIP-T46U...

Hey Guys, We have a customer who had migrated from SV8100 to SV9100, and ever since the migration the system will randomly reboot. This situation has now been going on about 12 months, it is random reboots, cant seem to find any reason for it at all. Have raised faults with NEC, they are...