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  • Users: KottV
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  1. KottV

    Reinstall IPO SE 11.1 with MediaManager

    Hi All I think I have to re-install my whole IPO setup (too many issues with Media Manager, User Portal is barely working). What is a proper way to do that with minimize downtime and restore all MM records? I thought that I just need to make a full backup. Boot from media (we use bare-metal...
  2. KottV

    Self Administration login page is absent on 11.1.1.1.0 build 18

    Hi, I updated my IPO Primary Server from 11.1.1.0.0 build 209 to 11.1.1.1.0 build 18. Beside some serious issues (VMpro disconnection and erased MM records) I still got no WM Self Admin page. So I installed a new IPO SE instance in VM, made brief net config and opened it's Web page. As in...
  3. KottV

    Recover opus records from demoed ACCS.

    Hi, We used ACCS for the trial period in production. After trial period went over I've realized that recorded calls are not playable anymore. All of them are "Selected recording is not authenticated." Now I know that it is possible to switch VMPro to keep records in WAV instead of opus. So, is...

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