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Hi, It appears I'm missing some knowledge on the upgrade processes. I've read through the documentation of the processes: https://documentation.avaya.com/bundle/IPOfficeLinuxUpgradeR12/page/Upgrading_Linux_Base_IP_Office_Systems.html Physical SE / Appl Server: What we basically are doing is...

Hi all, IPO R11.1 VMPRO PostgreSQL question Since Avaya dropped support on VMPro for Microsoft SQL and MySQL we are only left with Postgresql. Support pages and Avaya Support confirmed that only Postgresql 9.6 is compatible with vmpro on IPO R11. Postgresql (8 years old) and EOL since 2 years...

Hi all, Has anyone been able to succesfully upgrade FP2SP3 to SP4 on a Server edition? I've had 4 failed attempts so far. Attempt1: A running FP2 SP3 with full ocnfiguration (a labsystem). The upgrade stalled at some point, some components were upgraded, others were not. The upgrade files per...

Hi all, After searching the web for a few weeks I still haven't found a way to fix my problem. I need to make the switch to SIP TLS to get SSO running for Workplace. But I just can't seem to get the SIP TLS working on Workplace for newly installed workplace clients. No issue with the already...

Hi all, Can someone tell me what CCMS is for the J1XX series sipphones? When registering a J1XX SIP phone to the pbx there always follows an invite to the pbx to the CCMSinterface. This is standard procedure and works out of the box on a local setup. We are trying to configure the phones now...

Hi All, We are trying to setup 2 new customers and are implementing SSO on both. When using SSO the Workplace app is trying to register to the IPO with the unique ID of the user instead of the extension. Is anyone familiar with this issue? IPO is setup, Sync to AvayaCloud is running, IPO...

Hi All, A bit a last resort question here as Avaya does not want to help without a DECT support contract and the provider is pointing at the pbx as the issue. We have a customer with multiple sites, same setup everywhere. IP Office R11 + DECT installation + siptrunk of Proximus (Belgium)...

So I have to renew my Support credentials by taking the ACSS 3000 exam with Pearson Vue. I've taken the - Supporting IP Office™ Platform Release 11 - course 2 years ago at Avaya and took the exam. Passed the exam. But the exam had as good as nothing to do with the training that I took, it...