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Hello, I'm having an issue with the MSR on my tablet 720 (Micros 3700 5.7). Ops won't recognize card swipes of any kind. No errors are thrown on the screen. It's as if it's just disabled. I know the reader works as you can collect data from cards using the MST OPOS Test Program. Does anyone...

Does any one know if there's an easy way to essentially design your touchscreen layouts in one DB and then copy and pasted into another DB? We are trying to get all of our centers to have the same touchscreen layouts to make it easier to train employees and allow us to loan employees to other...

Hey guys, Corp HQ needs us to run 4 reports from Transaction Analyzer every night and I put together a Autosequence that runs the reports and then opens our Tax report. Problem is after each report from T/A is run it closes and goes to the next step and reopens T/A. Is there a way to keep it...

Recently had a new phone system put in at our business using Comcast Business VoiceEdge and we've been having nothing but problems and little to no support from our PIVOT contact or general support. Luckily we can at least make and receive calls but none of the other features that warranted our...

Seems our system just goes from one glitch to another. Recently when editing timecards in Payroll Preprocessing there are no options available under the 'Reason' tab. There are reasons defined in POS config and it had been working fine. Obviously it also won't allow me to save a edit without a...

I'm looking for a list of what new features are added with each update for RES 3700 and can't seem to find it on Oracle I know some features list the release info in the help documentation but many don't and I'd rather not read every Release Note doc.

Is there an easy way to track employee totals for contests over periods longer than one day? Ours always get reset when our daily totals are purged during EON and I don't see an easy way in the contest wizard to select if you want to run a contest for only a day, a week, month, etc. I imagine...

Ran into an odd problem today. Went to access Employees form in Configurator and was presented with 2 warnings that I've never seen before. One was 'One of the jobs must be set as a primary job'. We started using the time card feature around June of this year and never had a problem with an...

I've recently discovered the new Automatic discount feature and have been attempting to use it to simplify many of the specials we run. I've managed to get several of them to work after some tinkering, lots of reading through the docs (which seem to be missing bits of info on this), and help...

Seem to be having an issue with a new discount when using the 'Automatic' type. We're going to offer .99 kids meals with an adult meal on Mondays and I'd prefer it that the servers don't have to spend extra time adjusting prices (or worse forget). So far I have created a discount (206 - .99 Kid...

So I have been using a code that I found on here (provided by Moregelen) to print all our open checks. The SIM I originally implemented worked fine unless we have more than 11 it throws up the 'Max Macro Keys' error which, again thanks to Moregelen, I found a workaround for. The code I use is...

Ran into an issue today when reprogramming some menu items for easier ordering. Basically I took a pre-existing Menu Item Class and added the 'Reference Required' option. When using our SIM 'Re-Order' button it works fine for every other item (even condiments with basically the same settings)...

I've recently started working a management position at a restaurant running a Micros RES 3700D POS system. They recently updated their server from Windows XP to Windows 10 due to a hardware failure and now we are unable to run many of our Manager Screen functions, most importantly Manager...