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- Users: DennisVstar
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General Experiences?
Hi! After more than a decade on Avaya, due to legal stuff, we might have to switch to Mitel. What am I getting into? Any experiences you can share with a lowly tech user/2nd line support?- DennisVstar
- Thread
- Replies: 7
- Forum: Mitel Networks solutions
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Avaya OneX agent and VU stats display
Hello Everyone, Longtime lurker, first time poster. Way back when we were in the office we had set up information screens running CMS reports to update the floor on wait and service levels. Now that we're home we want to give the agents information concerning the skills relevant to them. We...- DennisVstar
- Thread
- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
