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- Users: Jordan.Shaw07
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Avaya ACCS agent desktop and IP Office
Hi Guys, This is more out of curiosity than anything as I have a fix I just want to know if there is a more efficient one. The issue at hand is with the lockdown we have a lot of ACCS agents working from home using One X portal in telecommuter mode along side agent desktop. It does mostly work...- Jordan.Shaw07
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- Replies: 0
- Forum: Avaya: IP Office
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IX workplace and multiple line appearances
Hi All, I have a quick question as the Avaya documentation is not that great on this particular subject. I have a customer who wants to stop calls coming through on IX Workplace when that user has someone on hold. Now I have tried bringing them down to only two line appearances and setting...- Jordan.Shaw07
- Thread
- Replies: 3
- Forum: Avaya: IP Office
