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  • Users: JEM_9449
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  1. JEM_9449

    Running Avaya Site Administration as a service?

    Hello, I'd like to schedule some tasks in Avaya Site Administrator but whenever I log off or shut down ASA, the tasks don't run. I assume this is because ASA is not running as as service (Windows Server 2012 R2)? Has anyone had success with running ASA in the background? I cannot remain logged...
  2. JEM_9449

    calls are redirecting out to mobile even with EC500 disabled

    Hello. I have a station that is redirecting out to a mobile number but I cannot find where to change this on CM. The call is hitting our PBX and bouncing right back out again immediately. Other stations are set up with EC500 no problem. This one is just acting strangely. Thanks, Joe time...
  3. JEM_9449

    cannot change the COS on a mailbox "Subscriber updates not allowed in Restricted Mode Lic Statu

    We have exceeded our licensing for Mainstream licensing (MSG_VALUE_SEAT_MAINSTREAM) which is tied to a specific COS. I thought I could edit the mailboxes with the Mainstream licensing and flip them to a COS with basic licensing (MSG_VALUE_SEAT_BASIC). However I cannot change the COS on a...
  4. JEM_9449

    Listing AAM SMTP users?

    Hi, Is there a way to list SMTP enabled mailboxes in AAM? I went through the logs but it looks like they are useless for this task. Thanks, JJJ
  5. JEM_9449

    Help using EC500 to forward calls to international mobile numbers

    Hello, CM 7.1 with main in Boston and an LSP in London. All stations (BOS/LON) register to Boston during sunny-day operations. EC500 being used to redirect calls successfully to domestic (US) mobile numbers. No problemo. What I cannot get my head around is how to redirect calls to mobile...
  6. JEM_9449

    Bulk change mailbox COS in AAM?

    Hello, Is there a way to bulk update mailboxes in AAM? I'm looking to change the COS but want to avoid opening each and every mailbox to change this setting. Thanks, Joe Messaging ID Status Type Update description --------------------------------- ------------...

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