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What is the best way to identify the main phone lines in a group on in the BCM?

We are moving from our old Nortel phone system to an IP based phone system- at the same time as rewiring our entire warehouse. Currently, I have set our phone numbers to forward in the BCM to temporary numbers so we can use our new phone system. The cabling crew is wanting to remove all the...

Trying to get a greeting to play to incoming callers to listen to, once they hear the message and remain on the line, I want the phones to ring in the store as normal. (prompt telling customers that we are open and operating as normal, we have milk, eggs and stocked shelves). I'm having 2...

With the virus scare and us being a local grocery store, our phones are ringing off the hook. We would like to set up our phones to have a message play (to answer the questions: yes we are open, yes we have milk and eggs, etc), for those people who are just needing this simple information...