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  1. Anthony Squires

    STEPS TO POINT ONE MEDIA GATEWAY TO ANOTHER FOR ANALOGS.

    I am attempting to do this and would appreciate any help with steps So Far I have: get extension list for each site Build extensions in the new gateway Cha option strings in pbx 1 to point to pbx 2 Thanks in advance
  2. Anthony Squires

    J179 setup for 1st remote worker CM 8.0.1

    We have never had remote workers and now they want to roll out a couple with J179 sets. I need to know what needs to be done onsite to allow the phone into the network, and what to put into the phone. I know this is a somewhat basic question but since IT and Telecom here dont work good together...
  3. Anthony Squires

    Avaya 1738 error code resolution

    When a user tries to transfer a call using Avaya Agent he gets this error everytime. I need a resolution to this and any help would be greatly appreciated! 17:42:40 G711MU ss:off ps:20 rgn:239 [64.58.238.100]:38170 rgn:1 [64.58.238.216]:2210 17:42:40 xoip options: fax:T38 modem:off tty:US...
  4. Anthony Squires

    JAVA LANG NULLPOINTEREXCEPTION IN AVAYA ONE X ATTENDANT

    This happens when the CM phone book is being uploaded to the console. This is a hot ticket so please help if you can.
  5. Anthony Squires

    Incoming call latency issue need help.

    Incoming telephone calls to various call center sites are experiencing latency. Example: Customer dialed 18888264282 (routes to NewVoiceMedia) 1/2/20 @ 9:13am CST Caller ID of caller: 740-695-5984. Call came to 4022558570 (routes to DTN Avaya), but agent did not hear the rings, and the...

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