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Dear All, The client wants to block all outgoing calls (both internal and external) on certain extensions of Avaya IP Office (Server Edition). I have tried several methods but have been unsuccessful in blocking internal calls. For example, Extension 4001 should not be able to call any other...

Hi All, SMGR's certificate auto renewed itself. After login to SMGR in GUI mode, it saying to restart to load the new certificate. SBCE's WebLM isn't working as WebLM located in the SMGR. SBCE running on grace period. Apart from WebLM, everything is running fine. My question is, is it safe to...

Hi guys, hope you all are doing great. I'm new at vector. Need to change the IVR tree so trying to understand few terms from existing vector. Here is the current one which is working fine: 01 wait-time 2 secs hearing ringback 02 goto step 19 if ani in table 1 03 goto step 19 if ani in table 2...

Hi All, hope you are all safe from corona virus pandemic. I've installed Avaya communicator for Microsoft Lync (Skype for business) but when trying to login from it, it is not working. I've using the the one-x-portal's IP and port 9443 but no luck. but web client is working on the same IP and...

Hi guys, we have J129, J139, Vantage Phone, Equinox, VC and other models of phones with IP Office SE. The problem is from J139 phone only, we need to add # end of a dial number to make call. Without # call is not trigger. Other than J139, all are working fine without #. Any thought about how to...

Hi All, We’ve IP Office SE (version 11) Primary, Secondary, Application Server and 500v2 with 4 analog 500 ext mo 16. If calls coming from analog trunks and incoming route set to direct extension then before pick up the calls (in ringing state), if caller hang-up the calls then it disconnects...

Hi guys, hope you are all doing great. I've been facing an issue that if an user gets a call and doesn't receive/pickup the call then it's keep ringing until caller hangup. It's IP Office Server Edition. I've checked, default system no answer time has set to 15sec. If I enable voice mail then...

Hi guys, need a suggestion for reporting solution of Avaya IP Office SE (if possible free/open source solution). Thanks.

Hi all, this is my first post in this forum and I'm also new in IP Office Platform. I'm trying to configure an IP Office Server Edition Select system with primary server, secondary server and IP500v2 control unit with 4 analog trunk 16 expansion modules (client has 60 PSTN numbers). The problem...