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Hello gents, In release 11.1, the notes says it's now possible to have a user authenticate in IX Workplace using their SSO credentials and it would log their extension automatically instead of signing in 2 times: I'm trying to understand how this works because in typical Avaya fashion...

Hello everyone, We have a client that wants to have 3rd party SSL for ease of deployment of IX Workplace (instead of loading the IPO's root CA on their PCs). Reading Avaya's knowledge base on Implementing IP Office PKI: they talk about having the an external root CA and intermediate CA loaded...

Hello guys, Let's say I have a large amount of phones I want to deploy. Is there a way to bind an extension to a phone's MAC address to that when the phone boots up, it can download its config file and automatically register with its extension? If we could import, say, a CSV file with...

So one of the new features in release 11.1 is the ability to use One-X Portal for the IM capability in IX Workplace 3.8 instead of the cloud service Avaya Spaces / Zang. As anybody been able to get this to work? There's a setting in Manager in System where you can set the IM provider to be...

Avaya released service pack 3 for release 11.0.4 Release notes: https://downloads.avaya.com/css/P8/documents/101065968

Hi everyone, We're trying to make IX Workplace work with an ASBCE and a third party certificate so the remote workers can acces the settings files using HTTPS. We have a lot of issues with this, mostly with Avaya's documentation being vague and subpar, as usual. Frustrating experience... Long...

Hello I have a setup with dozens of expansions system and 2 server select in resiliency. I'm planning on deploying Equinox/IX Workplace. Some users are registered on the server (primary), while the others are registered on their local expansion system. We'll be installing an Avaya SBCE, too...

Hi everyone, I'm encountering some issues with IX Workplace on iPhone and Mac OS saying the certificate is invalid. Our IPO server is at the latest version (11.0.4.2). There's no issue with the Windows client of IX Workplace. Here's how I configured the identity certificate: Subject Name...

I feel like this error comes back constantly in some of my systems and I usually have to reboot the IPO service for it to go away. Anybody found a way to fix this for good or found what causes the issue? Thanks a lot!

Hi everyone, I just wanted to confirm: say I have a PRI and my provider is handing me 4 digits, a DID like 514-445-5555 and an incoming call route with a destination of extn 5555. When the user of that extension will make an outgoing call, will their caller ID be displayed correctly at the...

Hi everyone! One of our customer insist on having all communication secured with TLS and SRTP. We have an IPO Server Select with dozens of remote IPO 500v2 gateways. So far, J179 phones as well as Equinox desktop apps are registering and are able to place/receive calls without issue, but I'm...