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  • Users: GoodNovice
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  1. GoodNovice

    Avaya Aura

    hello guys, i have an important issue with my avaya aura system v6.3 I hav 2 media gateway and the secondary is down we are not enable to access it when i try to connect with site admin. Any advice how to troubleshoot will help me a lot !!! thx in advance.
  2. GoodNovice

    calls interceptions

    hello team, I'm struggling on a task my manager ask me to do and i really need your help. in fact my manager asked me to allow some users (extensions) to intercept calls according to the group they belong to. that means if extensions (3000,...,3005) belong to the IT group. only ext 3000 should...
  3. GoodNovice

    IPOCC issue

    Hi guys, Im facing an issue with our IPOCC. In fact the number mapped to the IVR doesnt not work anymore. When we dial the number for to reach the IVR there is no tone. However it worked before and it doesnt work anymore for no reason so please kindly help me because its been a couple month...

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