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Hi all, My system is working normal, but the morning today all calls from my phone via H323 trunks error. I make to list trace station and received "denial event 1575: SETUP msg send failed D1=0x9e97 D2=0x198b". Status signal link, stat trunk still inservice. But i cannot make call. Please help...

Hi everyone, I made upgraded CM from 6.3.7 to 7.1.3 then i restored datebase again. But i can not find or make command add/list/change/display agent-loginID. Currently this system has some agents are running. Please tell me why i cannot make command add/list/change/display agent-loginID...

Dear all, My system is working normal with SMGR 7.1.3, SM 7.1.3, CM 7.1.3, SBCE 6.3.7, TLS 1.2, IX workplate on Adroid 10, IOS 13, Windown 10. Suddenly, last week on EMS has alarm TLS No Client Certificate Present / process_tls_handshake_connect failed. All SIP client register on smart phone, PC...

Dear all, My system has CM, SM, SMGR with version 7.1.3. My issue is avaya IX workplate client install on iOS13 and android10 can not register to SIP account when using tls service. Please share me your experience to solve this issue. Thanks so much.

I'm using CM, SM, SMGR 7.1.3 version. My customer required me create a new scenario for incomming call from isdn below: - Create a new hunting-group include 4 extensions with type Circ - Incoming call route to hunt-group then to extensions. If extensions busy, no answer after 3 ringing the call...

Hi everyone, I've just upgraded my system from CM 6.3 to CM 7.1.3, SMGR 6.3 to SMGR 7.1.3, SM 6.3 to SM 7.1.3. Currently all SIP Phone 9608 auto logout after 4 hours and must manual register to login again. I try running with firmware 9608 sip at version 7.0.1 and 6.4.1.25. Please help me solve...