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  • Users: JM2009
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  1. JM2009

    Element manager in win11

    Is there anyway to use the Element manager in win11 for BCM400?
  2. JM2009

    IPO500 call forward no answer in hunt group from a analog trunk line

    Dear expert, IPO500 10..1.0.0.0 build 237 I wanted to setup a call forward no answer for a hunt group with two hunt members. but it failed to sequential hunt to another member while a incoming call from a analog trunk. The group no answer time is 10, user no answer time is 20 and coverage time...
  3. JM2009

    Avaya AACC

    Dear expert, What I need to do before the AACC shutdown? Should I stop the services and backup the AACC? How to backup the AACC? Thanks!
  4. JM2009

    IP Trunk Login

    Dear expert, Normally I login the IP Trk by "itgadmin" but I got "WxWorks login" after I reboot the MC32 card. How can I switch to itgadmin and what is the user/ pwd of the WxWorks?
  5. JM2009

    Bcm400 swape extension by function

    Dear expect, Is there any method that I can swape between two extensions by function/ feature key from the bcm phones. If yes, how to do it? Thanks!
  6. JM2009

    IPO500 embeded VM lost 3 seconds recording

    Dear Experts, We ran the IPO500 for more than 4 years but recently we found the IPO500 Rel. 11.0 embeded VM lost 3 seconds recording in each voice message for unanswered calls. The voice mail did not full. We tried to reboot the IPO 500 but it could not resolve this problem. Any suggestions is...
  7. JM2009

    CS1000 how to use telent to download the ip trunk error message??

    Dear expert, My client's IP trunk was reboot as: TIM009 23:00 1/12/2024 CPU 1 % % XMI001 20 1 0 EXUT % % DCH055 DCH: 17 RLS CTS DOWN TIME: 20:04:54 1/12/2024 % % DCH055 DCH: 17 RLS CTS DOWN TIME: 20:06:02 1/12/2024 % 陘陘 % DCH054 DCH: 17 EST CONFIRM TIME: 20:07:36 1/12/2024 % %...
  8. JM2009

    SIP Tie trunks betwwen two CS1000

    Dear expert, I tried to make a calll betwee two CS1000 through the SIP trunk but it did not go trough: ACTIVE TN 008 0 08 00 IPMG 008 0 ORIG TN 008 0 08 00 IPMG 008 0 MARP CUST 0 DN 5001 L500 VGW TN 008 0 11 17 MEDIA ENDPOINT IP: 192.168.51.212 PORT: 5426 TERM VTN 240 0...
  9. JM2009

    Emetrotel Disa acces

    Dear expert, May I change the feature of the phones by access the DISA code (such as activate/deactivate the call forwarding in the desired extension/ own extension?
  10. JM2009

    Emetrotel e1 trunk forward to local extensions

    Dear Experts, We would like to setup a E1 trunk between Emetrotel to Avaya CM. Normally the incoming calls will go through Emetrotel and tie to CM, CM extensions will answer the calls. But when CM OOS, is there anyway to let the incoming calls to route to Emetrotel extensions to receive the...

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