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Hi guys, I am trying to get a user to use the SoftPhone with my IPO R9 set up. It all works fine, the issue is I can't seem to get the SoftPhone to use the password. The user logs in with their 'Name' from IPO Manager, and tries the password I set up for them in there. Won't take it. They have...

Hi all, I've got a 5621SW IP that I cannot seem to get the VPN software off of. I've got a IIS server set up (that I've used successfully to remove the VPN software from 9608 phones), with 46vpnupgrade.scr and 46xxupgrade.scr files that say model 5621 should grab the app i20d01a2_9_1.bin and...

Hi all, I am constantly seeing issues in our SCN with the message waiting light being on with no messages, or it's off and there are messages. This is especially problematic among group mailboxes. All users have the correct H<Group Name> and what not, and the lights do work sometimes. But this...

Hi, I have a requirement that needs all calls to one Ext to be Forwarded to another. This includes Voicemails. 1. I have configured unconditional forwarding. That works great. 2. In VM Pro I have configured a 'Leave' start point, which leaves mail on the forwarded mailbox. That works great...