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I have a AVAYA CM 5.2 for a few employees using OneX Comm 5.2 some using them as agents....log in button as well soft phone configured with two bridged lines from their desk phone... when someone calls......they get the normal choices choose transfer with a text box.. put in the extension and...

When I access the AES Server Remotely.......I am able to log in to the login screen but when it tries to access the Interaction Center Web Page....it get a HTTP 404 error so I cannot access the services, and other maintenance options menus on the left. Any Ideas? (I have added it to the IE...

We are in the process of consolidation of employees and buildings where Building A has its own PBX and Building B has its own PBX.........and they both have their own range of DID Numbers Both PBX systems report back the CORE - which is Building C.... - During the consolidation.....will the...

AVAYA Communication Manager 5.2 VAL Board Announcements TN2501 When trying to do a backup......in ASA ....there is a error stating ...BACKUP ANNOUNCEMENT FAILED; CANNOT CONNECT TO THE VAL SOURCE - Yes I can PING it from my computer..... - I can still assign/record announcements.. - It still...

I created a Whisper announcement and did place it in the VDN of Origin Annc. Field - COR is set up correctly - Announcements are setup correctly? What am I missing? I would appreciate any feedback. Thank you.

Octel 3.1 Voice Messaging System Is there a filed in the configuration page of the Subscriber......that you can program the ZERO Option ? Or is that something the subscriber does through the prompts/menu ?

Are there any AVAYA Circuit Cards that are valuable and re usable? and how can they be used? - IPSY? CLAN ? MEDPRO ?

Can some one provide input on the following .....(if possible) - NICE 3.1 and AES Server Version: r4-0-1-bld-51-0 - After every weekend......when the NICE CTI Server goes through its normal restart maintenance reboot............I need to restart the AES Server as well. (and it seems to be the...

I know how to create a Agent group, modify an agent group but now to I give a user permissions view and report on that Agent Group in CMS/CenterVu (V13)

We have a new AVAYA IP Office where none of the system passwords are working.......How do i access the server for administration?