Hi All -
Novice Mitel admin here moving into a new job that has Avaya. With Mitel, it was easy to call into a backend number to forward calls. In situations where staff cannot come in because of weather, they increasingly have the need to remotely enable call forwarding while at home. Is...
Brand new to Avaya and only have Mitel experience. I have been forced into supporting a system that has 15 year old equipment and configurations so this is a bit overwhelming. I need help figuring out an issue with a huntgroup voicemail because it doesn't make sense to me.
Instructions that...
New with this PBX, so please bear with me. Still gathering facts but wanted to post as the situation is urgent.
PRI using Avaya IP Office. We have 5 controllers but only 1 is having an issue. We are alerted to the symptom of no calls in or out. When I log into System Status and click on...
Hi All -
Recently inherited an Avaya phone system that is physically 2 hours away from me. Luckily, I have reliable remote access and an outsourced PBX vendor for emergencies. I work with Mitel primarily so Avaya is new to me. With Mitel, I can easily setup a phone remotely within 3 minutes...
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