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Hi, Does anyone have a recommendation on how best to change a guest count for a prior day total? As of now the property is trying to recall the check and modify it but we are being presented with an error "No charges to post" which lines up with the fact that the charges were already...

Hey Tek-Tips Friends (I hope this is allowed and please remove if not) Ive frequented these forums for a number of years, sometimes seeking help, sometimes offering it. Today I come with a new request, Im looking to hire a semi entry level position on to my team to help support an...

Hi Guys and Gals, As mentioned were moving from 3700 to a new POS. I would love to be able to export my existing DB if anyone has a handy SQL statement they can slide my way. I would truly be in your debt if I could also have a list of barcodes that are associated with my retail items...

Hi, We have a integrated labor management tool that is currently displaying a mismatch across several stores when referencing the job codes. I thought it would be as simple as changing the order of the jobs and what i thought was their proper DB number right in POS configurator. Come to find...

Hi all, Does anyone have experience with mad mobile? We have someone looking into them and i cant seem to find much customer feedback. Any help is appreciated! -C Edit: I should have clarified they bought Cake POS So any insight on them would be helpful too. Thanks

Hi Guys. Is it just me or is 5.7.6 terrible? I constantly have workstations that all of a sudden become unable to see the server so i have to put it in discovery mode and sometimes delete the cert folder and re-cal to get them to reconnect for no apparent reason. Even once it reconnects...

Hi, Anyone here have a contact or capable of assisting in the updating / writing of the MI Availability SIM. We had it working on 5.5 MR6 but it looks like the 5.7 upgrade broke it. Drop a contact if you can help. - Colin

Hi, Does anyone have a ballpark number for the cost for a store to deploy OPI with both wired and wireless pin pad devices? Just looking to see if we are even close in budget to consider something like this. Thanks - Colin "edit: just for the oracle license and programming, not the hardware...

Hi Folks! My Oracle sales rep is out for a while and I'm looking for some info on 3700's ability to accept EBT. More specifically I have several locations that are both a restaurant and a retail market. Most of the items sold in the market would be eligible for EBT but I'm digging for a...

Hi All, On the off chance someone comes across issues that i have been facing i wanted to describe a few problems and provide my solutions (so far). With any luck someone else will find this helpful or come up with a better solution than I have This is an Em environment migrating legacy swipe...

Hi All, Im not sure if micros can do something like this but due to some local COVID -19 requirements a daily wellness check is mandatory for all staff. Im wondering if there is anything i can leverage in micros that prompts a custom text window where acknowledgment is required to...

Hi, We are rolling out an non integrated ordering system for a 3700 Em environment (deep sigh) i know... Any way, since the menu item prices are not being pulled from micros, in the early stages we are seeing pricing dependencies between what we are charging the customer online and what the...

It looks like i have a line on the Em database that is already ocupied by a different promotion at the store level. "Sushi 20%" any insight on how to make these two DB lines play nice again would be great! Thanks.

Hi, I have a macro that is prompting - table number definition - change order type - number of covers - change screen, and its working well for managers, but when i log in to the workstation under the a bartenders number and choose the touchscreen button associated to with the macro, it no...

Hi, EM environment here with several stores. Currently having an issue with gift cards causing an accounting nightmare. Using a 3rd party GC service and processor, if an operator swipes a GC for the incorrect amount they / the managers first instinct is select the improper line total and VOID...

I hope i'm not typing this just to bitch and someone may possibly know the code word to get me out of the cycle of trash i got into. One of my sites has three 721 tables for a 3700 system and without fail in the upper left portion of the touch screen there is a series of bubbles that appears...

Hi All, As the title says Im having trouble diagnosing a lack of connectivity with an Epson Tm88v wireless. This printer was working flawlessly as a remote printer for a 3700 system and all of a sudden became disconnected. I cant even seem to get it to produce the network info by holding the...

The problem I would trying to solve is this, I currently have inclusive and add on tax applied to all Liq, Beer, and Wine, and i have order types filtering out one of the tax classes i.e. the 'Bar' order type doesn't allow for add on tax and the ' Dine In" order type doesn't allow for...