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Hello, newbie here and end user. I am running IP Office version: 9 I have two VPN tunnels back to the main office, each VPN can intercom the office but when VPN1 intercoms VPN2, it rings but there is no voice. Is there a setting I need to setup in IP Office? Thank you in advance!

Hi everyone, I am an end user and weekend warrior. I currently have an IP Office 500 version 9 without SIP option. In order to upgrade to SIP I was thinking of using a Sangoma Vega 60G with 8 analog ports. I will only use 5 lines. Is this item easy to implement and use? I don't think I will use...

I am trying to change the IP 500 IP Address but it seems like there is VLAN file running that keeps pointing to old IP Address. Would any one know what is the name of this vlan file and where it is located? I thought it would be 96xxupgrade.txt but I can't seem to find it. Thank you.

I need to change the IP Address of my IP 500. When the 9600 phone boots up it runs a http://192.168.1.130:80/96xxupgrade.txt It is getting this from the IP 500 box. How can I get this to run the new ip address? Thank you.

I have a IP Office Manager 10 and I need to make lines 1-5 ring at the receptionist and line 6 for me. I have tried incoming call route and set each line to ring at the appropriate receptionist destination but it still rings all phones. I am end user not a professional so I was wondering what is...

I need to control how the phones ring. At the current time all phones ring. I have 4 incoming POTS line and each is id as Incoming Group 0 Each of the user has has Button Appearance set as for Lines 1, 2, 3 and 4 Incoming call route 0 has listed only the 5 user extensions I want to ring but ALL...

Small office running IP Office 500 V2 (9.1) with a VPN tunnel always on using Sonicwall SOHO. I can't ping the IP Office (1912.168.1.130) from the remote site but I am able to ping the old phone server. The Avaya 9650C stays on discover 192.168.1.130 (maybe because I didn't port forward) Any...