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PROBLEM: Search contact IPO with Avaya Vantage K155
Hello ! I have a problem with Avaya Vantage K155. I install the news versions 2.1.0.0 and Vantage Connect 2.1.0.0.0100 on Vantage K155. The device is OK and user logged. However, I can't search for an IPO user on Avaya Connect. But I can on Equinox on my PC Windows. Can you help me please ...- chaponk
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- Replies: 8
- Forum: Avaya: IP Office
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Automatically connect an agent to a group of others
Hello, I work on IP Office Contact Center an I am stuck on a specific point. I have created several groups of agents and agents. I assign 2 groups to an agent and I want only one of the 2 groups to be active when the agent connects and can later connect to the second one. For example, the...- chaponk
- Thread
- Replies: 1
- Forum: Avaya: IPOCC (Contact Center for Voice)
