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Decided finally upgrade our Lab Primary server to 12.1 by moving it from an Avaya-provided server to our VMware environment. An issue I ran into was I couldn't upload the VMPRO backup (otherbackups folder). I can select it in 7071 and press "ok" but it does nothing. I had to manually upload...

Has anyone upgraded their HP Proliant (Avaya-provided) server from R11.1.3.1 to R12 yet? The log is showing a bunch of errors with some of files and then it just ends in "Pane is dead" at the bottom, which does nothing. It's like it can't read or pull some of the files. I used Rufus 4.6...

As the title states, has anyone used Proxmox to host their App server? If so, any issues?

As the title states, We've been deploying Intel NUCS to replace UC Modules for our small customers but we are running into common hard drive failures on the Intel NUCS over time. Looking for something more stable. Any recommendations? Looking to keep the cost under $500 per server/pc. Thanks

All, Think I read something about this a few years back but can't seem to find it. Scenario: Customer is on a server edition with five V2 chassis. V2-1 has the paging hunt group that includes users from V2-1 and also from V2-2. When paging, I can hear audio from the phones at V2-1 but not...

All, Trying to migrate a customer to 11.1.2.4 application server installed in a VM environment (VMware ESXI 7.0.3u). Having issues where I cannot access 7071 but I can access 7070. I have tried restarting webcontrol and tom-cat through Linux. I also tried installing an older version 11.1.1...

Hey all, Have a weird issue where when we try to access the Admin Menu on a J169/J179 it is giving off an "Access Code Invalid" when we enter 27238 for the code. This is only on a few phones at this location. The 46xxsettings file is not modified and does not have SET PROCPSWD in any of the...

Happy Holidays. This is a stupid question but can I activate licenses ahead of time for a customer with WebLM without disrupting their services? I know you can do this for regular PLDS licensing as long as they don't do a reboot. Just wondering if this is possible with WebLM. Basically I have...

All, Having some issues with a V2 in a server edition solution. Connection between this V2 and the primary VIA websocket keeps going down early in the morning. I'm also seeing a ton of TLS errors in the logs even through this customer does not use TLS. TLS is not checked in LAN so I'm not sure...

All, Customer is having an issue when dialing out to another external system. When they get the other system's auto attendant, it will get rejected or fail due to double dtmf being sent. 12/5/23 12:53:44 PM-067ms Line = 10, Channel = 1, Q.931 Message = Information, Call Ref = 162653...

Wondering if there is another way other than using the "t(x minute)" shortcode character to drop a call after some time. For example, *578 / Dial / 2777t(1) This will dial extension 2777 and then drop the call after 1 minute. It seems like I cannot go lower than 1 minute on this feature...

All, Has anyone been able to get Avaya Workplace to successfully failover to the Secondary in the event that the Primary fails/goes down? Customer is on 11.1. They also have a unique FQDN setup along with a 3rd Party Certificate. No SBC. We did some maintenance last night and noticed that...

As the title states, Have a customer on 11.0.4.7 who is having a strange issue with their Avaya Workplace. When they have two calls on hold (one is a regular DID and the other is a toll free number), tries to merge, and then it states that the calls cannot be merged. They are able to do this...

All, I'm about 90% sure this is an issue with a security program on my work laptop. Just want to see if anyone else came across this issue before? Trying to generate an XML for license migration through a customer's V2. Tools -> License Migration. Every time I try to generate one it gives me...

All, I know this has been an issue on 11.1.2.2 and I believe 11.1.2.3. This was supposedly fixed on 11.1.2.4 but I have a customer whose Voicemail Pro service keeps stopping intermittently every few days. Anyone have this issue on 11.1.2.4 yet? They are on Server Edition I started a monitor...

All, Need some assistance that I can't seem to figure out. This is a Server Edition solution. All systems are connected via Web Socket SCN. Location 1 V2 gets a call and places the call into Call Park #171 via button on their phone. Location 2 V2 has a Call Park #171 button programmed also...

I've had this happen twice now in the past week. We replaced a Primary Server (version 11.1.2.4) for a customer due to end of life on the equipment and we are seeing the following, In the SSA - Insufficient license type for this configuration. License Type: Basic User When trying to create a...

Hey, Just want to make sure I got the process correct here for replacing hardware on a Server Edition. We are replacing a R230 to a R640 for a large customer. - Save configuration from the old R230. - Backup Voicemail Pro - Load configuration onto new R640 - Restore Voicemail Pro on R640 with...

All, Long story short, having some issues dialing extension to extension from the V2 to the Primary. The Primary server (in our COLO) is connected to the V2 (customer site) via Public IP through an IP Office Line (Proprietary SCN). I know I know, Public IP bad. I can't do much about this...

All, Hoping you can help me out here. Have a Public SIP connection for a customer's IPO that is somewhat working. We just cannot get inbound calls to work when the SIP URI is set to auto/auto/auto PAI. I've done this many times and can't tell what I did wrong here. I have two SIP URI...