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I just had a report from a customer that they were having trouble finding Avaya Workplace in the Play Store to deploy to their android phones, and it looks like Avaya have completely removed Workplace from both the iOS App Store and the Android Play Store, I can't find them on any of my phones...

Hey there folks, I recently updated an expiring TLS certificate on a Primary/Secondary IP Office Server Edition, and while the Secondary seems to be just fine, the Primary has taken the cert for the telephony and phones are working, but the cert has not been applied to Web Manager (port 7070)...

No bulletin yet. Any lab rats willing to take the plunge? I'm downloading now Cheers, BFG9K Avaya IPO/ACCS Technician Melbourne, Australia

Hi All, I have a very weird issue with our Voicemail Pro system, the VMPro service is running just fine and plays prompts no worries, however if someone calls another user and gets their voicemail, it will play the greeting prompt, then hang up on them and no message will be left. I've rebooted...

Just saw that Avaya have put out the latest release of 11.1, anybody have any details on what's new? Doesn't seem to be a bulletin but about it yet. Cheers, BFG9K Avaya IPO/ACCS Technician Melbourne, Australia

I just noticed that Avaya have released version 10.1 of ASBCE, skipping from version 8.1.3.0 to 10.1.0.0. I can't seem to load the release notes (or any support doc for that matter), has anyone got any details on this release? Cheers, BFG9K Avaya IPO/ACCS Technician Melbourne, Australia

Just tried to access PLDS and it just loads a blank white page. Tried from a few different reigions vis VPN as well, same result. Anyone else having issues getting in?

Hi All, We've got an IPOSE that is waiting a few seconds before playing the voicemail greeting for a user. The default greeting plays instantly, but the user-recorded one seems to wait a second or so before playing. This could just be PEBKAC and they aren't recording their greeting correctly...

Hey TekTips, Bit of a convoluted one for you, we are attempting to set up a 'man-in-the-middle' IPO to act as a call router while we are upgrading them to a Server Editon and SIP. The Main ISDN PRI line connects to slot 3 port 9 and is configured as CPE, the second line is on card 4 port 9 and...

Anybody else having trouble downloading anything from the Avaya Support site? Any file we attempt to DL gives an error File not Found. We've raised an SR but wanted to check if anybody else was having issues.

We have a fairly large IPOSE system with about 1100 endpoints, Equinox, Skype for Business intergration, ACCS, the whole shebang. It has 8GB of RAM and we are currently seeing that the IP Office service is running dangerously low on RAM, with One-X Portal eating more and more (4GB+) until there...

Hi All, We have a V9.0.12.0 build 1006 system that will sporadically lose it's SIP trunk, it will stop trying to register and the trunk will go Out of Service. This being a V9 there is no way to shut down/start up SIP trunks without a reboot, has anyone else encountered this? We are obviosuly...

So System Status has a Security tab with TLS and SRTP subsections, and on one of our client IPOs serving a nationwide voice network this section fills up almost immediately saying there are SRTCP replay attacks going on. We don't need to know about these errors, is there a way to disable this...

We have recently deployed a number of J169 phones to a brand new IPOSE at a site we manage and we have converted all the phones to H323 (don't ask, that's a whole other story), we have experienced a strange bug where a number of handsets are registering themselves as Avaya 4624s (which are long...

So we've got someone who likes to get up and walk away from the handset at their desk while still keeping the headset on. They can answer a call using just the headset but now they want to be able to put a call on hold while walking around. One-X is not an option as they use Equinox, and Equinox...

So I've got a system where we need to override/disable DND on all handsets (9608s) and then page all phones as a PA system. Is there a way to either force disable DND or override it so that the phone will always answer the page?