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Hi All, Having a strange issue on a NS700 which has 12x Gamma SIP trunks 90% of incoming calls are working fine and we have had 5 or so in at the same time fine, however we are getting issue with about 10% of the calls getting busy from the system, Our Trunk supplier Gamma have said they are...

Hi All, I am having issues making call forwards via the extensions, I can forward numbers via ICR table fine, however not from a user, The call connects inbound however nothing outbound, the system is at v10.1.3 and a SBC and Daisy SIP Trunks, Any pointers would be good as really struggling now!

Hi all, I have an issue trying to do call forwards to external numbers on an IP Office V10 the system has plenty SIP channels however we are unable to dial out, I have checked the usual (Inhibit box, shortcodes etc) However users get busy when I try and forward from an extension , however if I...

Hi all, I have an NS700 on my main site with IP Phones and I have two IP phones on my secondary site, I have a Draytek 2862 on each site and a LAN to LAN VPN between, Phones are registering however there is no audio on internal calls, I use to get this on Avaya IPO sometimes however you could...

Hi all, We have an NS700 in a customers site, the company are a security company and they call the country the PBX is situated in and also an international country, we are using Gamma SIPs but having lots of CLI related issues, Our resolution is to put a second SIP account on the PBX from a...

Hi all My company is taking over an IP office installed by BT It has BT Branding on the phones display which I can live with however I am lead to believe a security reset does not really work on these systems, you can only reset the admin password, is this accurate or is there anyway of getting...

Hi all, I have a customer with an EMG80 with digital extensions, every morning one phone seems to be forwarded or dialing a random extension, They only have PSTN lines so I'm not suspecting hack however it's not out the question, Is there a code to clear the phone of any forwards/programming...

Hi All, I am looking to be starting at a firm which primarily installs Ipecs along with some other systems, I mostly know Panasonic and a bit of Avaya and I am looking to see if anyone could answer a few questions I have, I am going on the training course however just want a little info before...