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- Users: SterlingNortel
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Nortel - Issue Calling certain phone numbers
Hello, So it seems that the entirety of our company's Nortel Phone System has an inability to call certain phone numbers. When calling any of these phone numbers which have problems, it seems to just not ring and immediately ends the call. What actions can I take to resolve this? Is there a log...- SterlingNortel
- Thread
- Replies: 2
- Forum: Nortel: Business Communications Manager BCM
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Nortel BCM400 - How to have skillset agent group's phones ring only twice?
Hello, I am inheriting a phone system which is a Nortel BCM400. It seems to have a Line which is set to use a "Call Center" which is linked to a "Skillset" which contains a couple of agents within. My question is how can I possibly set those phone calls routed from this line to the agents via...- SterlingNortel
- Thread
- Replies: 4
- Forum: Nortel: Business Communications Manager BCM
