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Is there a way to allow a manager to close a check for a server and the tip and sales report to the server? We de-selected the option in Roles/Enterprise 188 = Claim tips from Other Employees, but didn't see any reference to this in the Oracle Configuration Guide or digging around in EMC...

Dear Tek Tips Crew: After a good run with Res3700 we are moving (I would say upgrading... but) and we are having issues once we log on with our server info that says 'failure to connect to server' we can access the page. We have ruled out our firewall, security services. Oracle is escalating...

So I have an interesting issue with our Deliverect ResPosAPI injections into our MICROS 3700 system. Sometime last week they changed something that is causing the orders to inject into MICROS with a larger discount than in the original order placed on FlipDish. Deliverect is the 3rd party...

We have been working with Flipdish with Deliverect Integration and they have broken something in their XML Soap injection that is causing orders to be rejected. Anyone else having problems with Deliverect today? I think they broke their order time or check number on their XML... Raw Server...

Dear Everyone: We have a huge database in our MICROS 3700 5.7.2. I am working on deleting a ton of our old inventory in our database and then repushing the current inventory over. In order to use the Block Delete function in POS Configurator we had to clear historical totals. However, after...

Dear Tek-Tips Solutionaries: I've been struggling with getting orders to inject from Deliverect into MICROS. I'm pretty sure that all of the setup for the API user/workstation, etc are correctly done in POS Configurator. However, Deliverect is getting an Error 500 with the following error...

So in our latest fun - we migrated to a new server and upgraded our MICROS 3700 to 5.7. Now reports that are programmed to print in Autosequences do not match up with the printers assigned. For instance our main printer is named "Genie" and is the default printer both in Windows and in the 3700...

Dear Tek-Tips Crew: Recently we were upgraded from 5.5 to 5.7.6 and had the fun with the Discovery Mode and getting our interfaces to work. However, we are getting Fatal Database Errors that crash all of the WS5a registers on site. We have the following interfaces: Valutec Gift Cards, Open...

Last weekend after a Windows 10 Update one of our CAL Clients started having print and cc verification slow downs. Saw errors in the 3700 logs (at the end of the post). I uninstalled the CAL, uninstalled all of the C++ distributions from Programs and Features. Tried to delete the c:/micros...

Dear Tek-Tips Crew: Recently we added PatronPath for online ordering then the Open Table Omnivore POS connector to our MICROS 3700 server. We had issues where our MICROS system would not come back up after the weekly scheduled task reboot and had to be restarted via MICROS Control Panel -...

Looking for any help anyone has as our MICROS Dealer has been less than helpful. I have two PC based MICROS 3700 CAL that are taking over 30 seconds to Authorize Credit Cards. One is Windows 7 PRO and one is Windows 10... but the really odd thing is that we have two identical PC's set up...