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Hello, I need to do a test to know if an network-region is registering to the LSP correctly if a problem on the network occurs, I would need to test the LSP becoming active and the phones registering to it as well as the media gateway is there a way to do it without forcing a network...

Hello, I have been trying to connect avaya G430 through a trunk to an Audiocodes gateway but i haven't been able to. I have configured them as ISDN on both sides but the trunk is not going up. This is the test of the signaling group on the avaya, anyone has any idea...

Hello, I'm trying to connect two avaya CM by SIP trunking, the calls work when calling from CM "A" to CM "B" but when CM "B" send the invite to CM "A" the invite does not progress. This is the trace of the not working call: 10:01:44 TRACE STARTED 10/19/2020 CM Release String...

Hello, For some reason, all phones in a location suddenly stopped working,in theory here has been no changes either in the avaya CM and the network. I have been reading some documents even from avaya and in every post, it's the network fault for one reason or for another. I'm mainly...

Hello, Seems like I have a problem in one of our PBX and I'm not finding any information about it. We are using softphone but it seems hapening to physical phones also. The problem is that when the phone is abruptally disconnected (network down or shutting down the process on Windows to...

Hello and happy new year to everyone! I needed to know if there is any configuration that could be done on media gateways (G430 and G450) That makes them check if the primary CM is active after certain time. Lets say that there is an incident on the night and the media gateways enter...

Hi, I have a problem forwarding calls on my cm 6.3 any call i want forward it adds a suffix 256. if i forward to a 06XXXXXXXX it converts the invite to 06XXXXXXXX256 and it causes the forward to fail. do you know where the system adds a suffix for the forwarded calls? Trace example 11:23:14...

Hello, I'm finding a problem with my Avaya CM 6.3 system. we have interconnected our Avaya switchboard through an integrated SBC with 4 more technologies. At the moment, Qsig passes the numbers and names correctly, when we create a trunk sip against the SM it always adds a "+" in front of the...

Im having the same problem as thread690-1778684 i have permissions to modify, add view users in SMGR but seems like i don't have permissions for search the users by the search bar. Does anyone has the specific role/permission to do that? Best regards and thank you

Hi all guys, I am my client's new system administrator and have one month to change all passwords on the platform. Changing passwords is not really a problem, but I don't know where to link to other machines. That is to say, I suppose that since from the SMGR you can access almost all the...