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  • Users: Slpayne
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  1. Slpayne

    Avaya phone number restrictions

    How do you prevents specific numbers from being dialed from Avaya extensions?
  2. Slpayne

    Avaya Service Observance

    I have 1 user that is attempting to service observe extensions and gets immediately disconnected. The user keeps trying and sometimes he is able to connect to the extensions. Any thoughts on this issue? No other users are experiencing this issue.
  3. Slpayne

    Avaya COR

    I am trying to build a COR that will allow all calls and restrict international calls.
  4. Slpayne

    Vectoring time of day routing

    I have a scenario in which we need coverage from three different teams at different times of the day. We would like to have team 1 cover inbound calls from 01:30 am to 10:30 am, team 2 from 06:30 am to 17:00 pm and team three from 17:01 pm to 01:29 am. What is the best way to set this up?
  5. Slpayne

    Call routing

    Looking for a solution on how to have a DID ring three cellular phones simultaneously.
  6. Slpayne

    Coverage Answer Group

    What is the best way to handle this scenario. We have a coverage answer group in which the members would like to forward their extensions so that when they are out of the office all of their calls are answered by the coverage answer group. Created an H.323 extension that is inactive and a...
  7. Slpayne

    Avaya Aura Worforce Optimization

    Has anyone experienced VDI users with Windows 10 unable to login to Avaya Contact Recorder version 12.0 The users are receiving a window that has them to enter and admin username and password.

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