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  • Users: mwag
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  1. mwag

    Cant Sync or delete CM through SMGR

    Hello everyone, I have a problem with my laboratory system. I can't start a sync between CM and SMGR; this is aborted immediately with the error "CM "oldcm" is not being managed by this System Manager server and could not be synched". If I create a new CM under the same IP, the sync works. But...
  2. mwag

    Incoming Calls are not Working

    Hi Folks, While outgoing telephony is now working perfectly with my SBC, incoming telephony is not yet. In the case of incoming calls, these "rotate" between the SBC and SM and are not routed to the extension or the get acknowledged with a "busy". I see nothing at all on the incoming trunks...
  3. mwag

    ASBC only registers when the application is restarted

    Hello everyone, I have a funny phenomenon.. My Avaya SBC (Portwell) only successfully registers with the SIP-Trunk provider when I restart the SBC application in "Device Management". Has anyone had this phenomenon and a solution? Because the registration basically works, I would rule out a...
  4. mwag

    ringback instead of a busy tone when the station is logged off

    Hello, I have a specific question about the configuration of the system or a specific extension. Specifically, our users would like the caller to hear a ringback instead of a busy tone when they log out of a workplace app/telephone. In fact, I've been experimenting here with an extension with...
  5. mwag

    music instead of ringback tone

    Hello, again a very special question for a very special customer request. Is it somehow possible in the CM7 to play music or a specific announcement instead of the ringback tone in a Vector / Hotline until the incoming call is picked up? I have already searched in this forum and in the Avaya...
  6. mwag

    URL Dialout / Action URL

    Hello, for a new ticket system, it is desired that incoming calls open a ticket at the same time. The manufacturer assumes that the CM must support so-called "Action URL's". For example: <FQDN of Ticket System Server>/cti.pl?Action=<Action>&Src=1234&Dest=5678 This URL would be called on an...
  7. mwag

    &quot;Change&quot; displayed CPN for outgoing calls

    Hello, I try (still) to set up a hotline, but I've come much further through your help. I am currently failing to change the CPN. I would like calls from the participants of the hotline to be displayed with our hotline number. At this moment we have a Vector / VDN with the number 6000 which...
  8. mwag

    Hotline simultaneous ring on all phones

    Hello, I'm relatively new on the ACM, and so far had only experience on the Integral I33/I55. I'm trying to get a hotline to run as desired, and need a little "jump start" ... We are Using Avaya CM Release 7.0.1.2.0.441.23523. We have here a hotline, which is accessible via the (virtual)...

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