Search results for query: *

Hi ... I have IPO 10.1, there is an IP phones located in other Branch connected to main site through VPN, also I have one-x mobile application, from one-x when calling any extension on the main site there is no problems each parties hear each others, when calling any extension on the branch...

Hello ,,, the below alarms from Avaya Recorder, the recording system working fine, and I restart the server but the problem still appear...

I have IPOCC 10.1, the time on the server is corecct, when checked in Agent Status Report, and Contact Detail Reports found that the time is increased 2 hours, if the call is on 3:00 o'clock, on the reports 5:00 o'clock, and similar thing in Agent login, in the error list each event is in the...

Hi ... I have issue that sometimes the IPOCC Agent UI disconnected and when we try to log in again it's login for a while and disconnect again, the message that the system give it to us ( you have been signed off for telephony by the system. Click here to sign on to an agent group ), The next...

Hi ... I have Avaya B179 SIP Conference Phone, try to configure it using web, when enter the admin and 1234 as a password, it's incorrect, try 0000, the same, reset it by the menu once and hard reset but the pin is still incorrect, what I can do to reset the admin password to factory default ...

Hello .. I have 1PO 10.1, IPO Application Server 10.1, I configure Avaya One-X Mobile and got fully connected through WiFi, now from outside I use VPN IPSEC, but now it's partially connected, and VoIP feature not active. Here is the configuration: 1. XMPP Domain: ipo.dri.local 2. DNS...

Hello .. I have IPO 10.1, and configure One-X Portal to use one-x mobile app. I have connected it via Wifi with fully connected VoIP, now when move to use OpenSSLVPN, fails to partially connected. the customer have sophos forewall and open the required ports. Here is what's I Configured on...

Hi , I notice this Error in System Status between IPO and IPOCC Server. I have a problems that IPOCC SIP Extension not communicating with IPO, I Know this is not the fourm to discuss it here, already I described it in IPOCC Forum and open a ticket with avaya, but my question is this Alarm...

Hi ... I have IPOCC 10.1 Ruining well. the customer complains error in UI, and after I restart the IPOCC Server, and call the topic number 7002 it's hang up, nothing. check the system status found that sip extension is registered, also IPOCC is connected and there is no problem as agents can...

Hello .. I'm running Avaya IP Office 500v2 10.1. I'm trying to get One-X working with VoIP. I installed the app on my android, and it works fine on the local network. When I go off-siteIf and connect my phone to the VPN, the app says "VoIP is partially connected."

Hi ... I experienced this "Bad HTTP status code (403)" when try to play recorded calls. Avaya Contact Recorder R9.1

Hello ... I have problems at connecction of the IPhone to One-x by means of the Avaya One-x mobile preferred for IPO program. Phone on Android incorporated normally. Somebody can prompt a solution? IP Office 500v2: 10.1 POWER USER One-X Portal: 10.1 (Application Server) IOS: 7 Plus Thanks

Hello Everyone ... I have setup the IPOCC 10.1 and the license as follow is because there is no supervisor lic, I can't access the wallboard I set the agent privillage as follows, but still not available to access real time and historical reporting, just Agent status and contact detail...

Hello all, I configured a new IPOffice Application Server 10.1. After the initial configuration (network settings) the One-X Portal Service is not starting. I am not able to configure One X Portal and no other configuration was made. The state of the service is still starting (state indicator...

Hello everyone, In a new installation of IPOCC 10.1 I have could login agents to the UI and the SIP extension appears as registered in system status. Also I have configured the topics 7001 7002 7003 7004 with default taskflows from the guide of avaya, but when I call to any number from a phone...

I have installed IPO Server Edition 9.1 with Expansion Unit, the license coming as follows 1. the two server edition license is installed in the primary server 2. on the expansion just PRI Additional channels installed. the server is working with expansion, is this correct or it must be...

Hello .. I have IPO Rls10.1, and power user license needed for One-X mobile, when create IP Extension for power user, this will not affect the number of Avaya IP Endpoint license if I create a user with power user, or create directly user and set it to use power user license without create...

Hello ... I have to implement new IPOCC 10.1, the customer have no domain, it's possible to use SIP domain from my side.

Hello ,,, I have IPO Rls10.1, Application Servier 10.1, IPOCC 10.1. the customer have power user lic and want to use avaya one-x mobile (VOIP mode) through wifi. I found in this fourm many thread disscuss this and the easy way is as follows: just to put the IP Address of your Onex Server in the...

Hi ... If I have an IPO Rls9.0, upgrade it to Rls9.1 require a License or not ? Thanks