Search results for query: *

Hello, I'm currently experiencing an issue with upgrading IP500V2 Control Units to 11.0.4.1, where the HTTP Session terminates with a 400 Bad Request in the process of uploading the Web Management Files. I have all TFTP and HTTP Settings set to the Manager PC on the same subnet as the IPO, and...

Hello, I'm looking for some help with checking and validating where licenses are allocated in IPOCC. We are trying to enable Silent Monitoring for a new supervisor, but we can't pinpoint where the supervisor licenses are tied up. My company recently inherited a system from another support...

Hello, I've got a nagging issue that I'm experiencing following a system upgrade of a Primary Server from R 10.1 > 11.0.2. The trouble that I'm having is that, for two users who use One-X portal through the web page (Https, port 9443), each morning when they try to connect and login, the...

Hello, Hoping to get some help on a support issue that's currently boggling my mind. I have a customer running Windows Voicemail Pro, Version 8.0(6001) that has ran into an issue with what seems to be a long standing feature of their system. This is something in particular that I haven't...

Hello, I just upgraded a customer from 9.1.9 to 10.1 software running Voicemail Pro on Windows Server 2012. After the upgrade, I was able to remotely access the database, replace the wavs and the mdb file, confirm that it all worked, etc. It seemed that there were no issues with it, but he let...

Hello I'm looking to get some help with an issue that I've been having with the Avaya Hosted Platform. We use TelAgility to enable cloud services for a number of our customers, and recently I've been seeing a lot more trouble come through, where the 9608 users report that their phones log off...