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This is going to sound very strange, but I hope someone can help. I have 14 offices each with 3 main numbers (Department 1,2,3) Each has the rules setup to go to each department, and when each department calls out, it goes out as their department's CLI. However I have the need for Department 1...

I have VMPro picking up the Announcements from IP Office, I want the system to Call a group for say 30 seconds, but if not answer I need it to drop the call to the original groups Mailbox, Example would be: Incoming call group 5051 - 20 seconds delay on IP Office, then VMPro picks up the call...

I have a very strange issue I hope someone might be able to help with. I have in incoming call route to a Group, the Group is setup as Collective and A standard Hunt Group. The incoming call shows physically on the phone, but None of them Ring. So Line A will show the call and the light will...

I have a very strange problem and hope someone might know whats going on. If I allocate a Hunt Group in Source Numbers for a User they can gain access to that mailbox without any problems, but I have 1 Hunt Group Mailbox that does not work. When the user clicks in Phone Manager to Dial the...