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  • Users: Vivek2005
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  1. Vivek2005

    how to keep call in Avaya Queue and transfered call externally

    want to keep the call in Avaya queue( as no one is in Skill) and hearing music or Ring back from avaya system and tranferes call external number. Note: ring back should be from Avaya only and connect to external number once they answered.
  2. Vivek2005

    Needed Belgium ARS table details

    Hi All ,If you guys maintain / have a system in Belgium location. Could someone please send me the Complete ARS analysis table details. I am setting up a new system remotely. Thanks in advance!
  3. Vivek2005

    SIP Extension( Agent) via SIP trunk no audio

    Hi Guys, I have SIP trunk and TFN all are routed to SIP trunk. I have SIP Extension and Agent is login( we moved couple of H.323 phone to SIP), where agent log-in and Auto-IN for ready state, when the call come its answered and its complete dead air( No audio). However, it works fine when the...
  4. Vivek2005

    Avaya SBCE+EMS 7.2.1

    I am planing SBCE+ EMS 7.2.1 on virtual platform for remote works using SM / CM . How many IP address(required) we need to allocate SBCE and EMS?
  5. Vivek2005

    Avaya SBC VM requirement on CM 6.3

    If we need to install Avaya SBC virtual platform, we see that current CM version (6.3 ) will not support SBC on virtual platform as per Avaya matrix. Do we need to upgrade the CM to 6.3.6 to install SBC ova 6.3? Also any upgrade needed on session manager/ System Manager-6.3.20 Session Border...
  6. Vivek2005

    CMSR18 adding Time zone

    how to add additional time zone for CMS report interval, daily, weekly, designer on CMS r18
  7. Vivek2005

    Not able to get the trace on CM for SIP extensions

    recently upgraded to CM 6.2 to 6.3 post which I am not able to take trace of SIP extensions on CM.
  8. Vivek2005

    Avaya Open virtualization Appliance

    Wanted to know On Avaya Open virtualization Appliance(OVA) the will be no Cdom & domo concept

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