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  1. JM Voice Data

    record a new name on an information mailbox

    This isn't a critical problem, but i don't seem to have an answer to fix it. My customer uses 4 different information mailboxes in their CCR tree, which has been in place for several years. They have decided to change the order of where the content of the messages appear in the tree and have...
  2. JM Voice Data

    Headset settings on 9508 telephone? Feedback/Screech on Headset problem

    I have a customer with 2 Avaya IP Office 9508 sets within 10 feet of each other. Both have Sennheiser wired headsets. the first one works fine without problems. The 2nd one has basically tried changing everything including the telephone, headset, quick disconnect cord, but intermittently has...
  3. JM Voice Data

    Call Pilot 150 upgrade 2.0 to 3.1

    I have been reading as much as possible about upgrading a Call Pilot 150 Mini from 2.0 to 3.1 software. But i just want to be as sure as i can before i take out the old card and insert the new one (which i already have) the system is not in use but it has 32 mailboxes and some Call center...

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